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I can’t say enough great things about The Jewelry Source. Truly, they are a neighborhood gem. Their expertise is unmatched. They have a beautiful selection of jewelry AND will work with you on custom pieces. Their biggest value? Kindness, honesty and integrity. They aren’t afraid to tell you when something likely won’t work or isn’t worth the fix - even if it’s bound to be a disappointment. For example, I have a family heirloom ring - a unique setting that always seemed to be experiencing a break or loss of a stone. I’d had it fixed multiple times elsewhere - stores were happy to fix it and to charge a nice sum TO fix it. Brenda took a look at it, told me it was beautiful AND that she could fix it but she wouldn’t. Why? Because she knew the way the ring was designed and set that the stones would always be cracking or falling out and repairs would always be needed - and soon the cost of those repairs would exceed the value of the ring. I can’t tell you how much we appreciated the honesty, even if it was hard to hear. She gave us options for redesign and lots to think about. My husband has also worked with Brenda and her team multiple times and raves about them each time - especially when it comes to their commitment to being the best and their absolute fairness in pricing. We both have recommended them to people even outside the LA area - because they are worth the time and drive. We won’t go anywhere else for repairs or purchases - we don’t need to when we know we have found the best there is.
After 16 years, we are moving south and I will truly miss The Jewelry Source! Brenda, Lance and the entire staff have been amazing and they have been with me for so many milestones: designing a new piece using my grandmothers heirlooms, picking out that perfect 10 year anniversary wedding upgrade, gifts for so many nieces, cousins, friends, and a few for me too! Beautiful cocktail rings, dainty gold necklaces, bracelets and earrings, you name it I have never bought a piece I wasn't completely satisfied with. I will miss the energy, the longstanding reputation of the BEST in service, the smiling faces, the bubbly and chocolate, their beautiful selections of the best jewelry and a caring attention to details along the way. Now that I think about it, it will be worth the drive up from Orange County just to stock up for the holidays! Bravo and Cheers to you, Jewelry Source!
To everyone at the Jewelry Source....thank you!!! You are amazing!! I am so thankful to have a jewelry store that I trust; whether it be the restoration of family heirlooms, appraisals or buying a gift for someone, I know I can trust everyone there. My last experience was taking a ring in to have checked and cleaned that belonged to my Mom that had just passed. The young lady helping me(Maury) was so nice- she made me feel very taken care of and special. The customer service here is amazing!!! Thank you Thank you!!!
Where do I begin? Exceptional customer service would be an understatement for this establishment! Upon arrival I was treated not only with professional curtesy, I was treated like family. The Jewelry Source enhanced four of my items that needed love and affection. The Jewelry Source went above and beyond to make sure I was not only satisfied but blown away by their design team and staff. Please let these lovely people help you with any service you may need in the future. Thank you Michelle and everyone, y’all are simply amazing!
The whole staff is very helpful and makes you feel like one of the family. Great selection and a variety of pricing to fit any budget. Very talented group and beautiful pieces for any occasion combined with a low stress low pressure shopping environment make this the perfect place. They turn the dial up to “11”.
My fiancé and I brought my engagement ring here to be sized. I am a hairdresser and sizing it for me was tricky because I didn't want it super tight, but...READ MORE
I love coming here. Every staff member is so friendly, helpful and knowledgeable. I've come twice now in the last month, once for myself and once for my...READ MORE
AMAZING and KIND! I came in because my wedding ring was stuck on my finger. It needed it to be cut off but I was so scared. The ring was a family heirloom,...READ MORE